Flight cancelled? Know your options
When a flight is cancelled, you generally have a choice between a refund and alternative travel if UK261 applies.
Could compensation apply?
Compensation may be available if you were told less than 14 days before departure and the circumstances meet the relevant conditions. The exact amount depends on distance, notice and any alternative flight provided; amounts may be reduced or no compensation may apply.
Refund or rerouting
Ask the airline for a refund or suitable replacement journey. Keep written cancellation notices, booking details and any receipts for reasonable care expenses.
Check your flight for freeFind out whether you may be eligible under UK261 or other applicable rules.
Check my flight →Useful official information: UK Civil Aviation Authority. Information only; eligibility depends on the circumstances of your journey.