Helping UK passengers understand flight compensation
We provide clear guidance on disrupted flights and a free way to check whether a claim may be possible.
Working with Compensair
We provide flight compensation information and a route to our independent claims partner, Compensair, which handles eligibility assessments and eligible claims under its terms. We are not an airline, law firm or the UK Civil Aviation Authority.
Fees and transparency
Checking your flight is free. If you choose to proceed with a partner-managed claim, a success fee may apply. Read Compensair’s current fees, conditions and privacy notice before submitting personal information. We may earn an affiliate commission through the partnership.
Claiming directly
You are not required to use a claims company. You can always submit a compensation claim directly to your airline without paying our partner a fee.
Useful official information: UK Civil Aviation Authority. Information only; eligibility depends on the circumstances of your journey.